Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 15 - Jul 20
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
PlayStation 2 Controller Joystick Replacement ServiceThis service is for any original DualShock 2 PS2 controller. This listing is for the pair of joysticks, not just one of them. You may opt to just replace the internal joystick mechanism, just the plastic stick caps, or both. These are replaced with brand new replicas. We aim to finish all services within 5 7 business days of us receiving your items. During busy times for us, you might expect it to take up to 2 weeks for completion. Transit times not
This service is for any original DualShock 2 PS2 controller. This listing is for the pair of joysticks, not just one of them.
You may opt to just replace the internal joystick mechanism, just the plastic stick caps, or both. These are replaced with brand new replicas.
We aim to finish all services within 5-7 business days of us receiving your items. During busy times for us, you might expect it to take up to 2 weeks for completion. Transit times not included.
After placing your order, mail your controller to:
Retro Island Gaming
ATTN: Repairs Department
87B Carleton Avenue
Islip Terrace, NY 11752
In your package, please include a piece of paper with your order number. This should be in your order confirmation email. DO NOT INCLUDE ANY CABLES/ACCESSORIES/ETC. We just need the system/controller.
If you are ordering other services from us, you are welcome to ship them in the same package to us. If you order other items in the same checkout as a repair service, those items will not ship until the service(s) are complete.
Repair Terms & Disclaimers:
We do a basic functionality check before service. If your item doesn't power on or perform its core function, we won't proceed—unless the service is meant to fix that issue.
If we find minor problems, we'll contact you. No reply within 24 hours? We'll move forward with the original service at our discretion.
For any system or controller that we do not proceed with service on, we will issue a full refund minus a $10 bench fee. Please test your items before sending them to avoid this.
After service, we re-test functionality. If anything we touched isn't working, we'll fix it.
All services come with a 100-day warranty on the parts and work we did. Damage, wear, or unrelated issues aren't covered.
📦 Mail-in orders: We're not responsible for shipping damage—please pack with care!
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy