SKU: 4611172107

The Welcomer Edge: Unlocking the Secrets to Repeat Business

Sale price$13.73 Regular price$15.26
Save 10%

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Jul 15 - Jul 20

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

The Welcomer Edge: Unlocking the Secrets to Repeat BusinessThe Welcomer Edge is a business book that unlocks the secrets to repeat sales. Its principles are appropriate for all sales and service environments. It's about four distinct categories of service professionals the people that will make any customer service function or department a success. The author provides real life examples and anecdotes to help transform this concept into action. Welcomers are a rare breed of friendly and engaging people. Most

The Welcomer Edge is a business book that unlocks the secrets to repeat sales. Its principles are appropriate for all sales and service environments. It's about four distinct categories of service professionals -- the people that will make any customer service function or department a success. The author provides real life examples and anecdotes to help transform this concept into action. Welcomers are a rare breed of friendly and engaging people. Most importantly, they are innately intuitive, and understand that customers are people first. Identifying and recruiting welcomers is the key to a healthy consumer base. The book provides practical recommendations and strategies so that any company -- regardless of industry or size -- can maximize the quality of its customer service and the quantity of its loyal consumers. The book describes the four categories of frontline associates. Understanding that each category has definitive service personalities will help optimize your business at its most crucial moment: the encounter that brings two people together to make a purchase, subscribe to a service, provide praise, or raise a concern. The bottom line shows how sales and customer associates have a powerful impact on sales because they determine the outcome of the all-important first impression, and this translates into whether or not a company will achieve its most important goal: repeat business.

Binding Type: Paperback
Publisher: Center for Client Retention
Published: 04/01/2013
ISBN: 9780989037006
Pages: 220
Weight: 0.72lbs
Size: 9.00h x 6.00w x 0.50d
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 4611172107

Discover Niche Categories That Outsell

Top-Converting Item to Boost Your Average Order

4.0 ★★★★★
Based on 1233 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
H
Verified Purchase
H. Duell
Cuba, US
★★★★★ 1
Junk
Just pay for the better ones, these are cheap junk. They can’t even be torn off without falling apart.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 30, 2026
M
Verified Purchase
Mel
Phoenix, US
★★★★★ 5
Nice bed
Color: Blue, Size: Large (Pack of 1)
Good quality dog bed. My pittie loves to burrow himself under blankets so I figured we would give this a try. He hasn’t figured it out yet but it’s his new favorite spot to take a nap when he’s not on our lap. Love the color and seems to be nicely made. I do wish it came in a bigger size but it’s still big enough for him.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 22, 2026
K
Verified Purchase
Katie Campbell
Chelsea, US
★★★★★ 5
Nice quality bed
Color: Blue, Size: Large (Pack of 1)
Nice quality. My dog loves laying on this bed but hasn’t yet figured out getting inside. I cover him after he lays and he seems to enjoy it
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 28, 2025
S
Verified Purchase
Steven
Natrona Heights, US
★★★★★ 4
Cozy Bed, Just Needs Fluffing
Color: Blue, Size: Large (Pack of 1)
Our dog took to this bed pretty quickly and seems to like curling up under the cave cover. It’s soft, roomy, and gives that little tucked-in feeling a lot of pets seem to love. The cover doesn’t always stay perfectly shaped, so I have to fluff it back up now and then. Other than that, it looks nice in the corner and seems comfortable enough for daily naps. Solid bed overall, especially for the price.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 9, 2026
L
Verified Purchase
Lawrence J Earl
Los Angeles, US
★★★★★ 5
Great for the money
Color: Blue, Size: Large (Pack of 1)
Really beautiful, I'm not sure of what size I got but it is BIG, I have a 50lb Boston terrier and he gets lost in it, very soft with a lots of foam, he loves it
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 4, 2026

recommand products